Returns & Exchanges
At Niconi, we want you to be completely satisfied with your beauty experience; if you are not happy with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Log into your Niconi account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
Prepare the Package
Securely pack the unused products in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing